Frequently asked questions
Q: How many dogs do you walk at the same time?
A: I believe dogs often have most fun (and exercise) when they interact with other dogs. While I am insured to take out larger groups, typically groups of 3 or 4 are taken out in safe surroundings. I carefully select each group to ensure compatibility.
Q: Can you walk my dog separately?
A: Yes. As long as I can find a suitable time for your dog. All services can be individually tailored.
Q: Can we meet before we make a decision?
A: Yes. All initial consultations are free and without obligation.
Q: Are you insured?
A: Yes. I am fully insured for dog walking, pet sitting, key cover, pulic liability (up to £5,000,000) and injury vet cover. Feel free to ask for a copy of my certificate.
Q: Do you look after other animals apart from dogs?
A: Yes. I also provide sitting services for cats, small animals, reptiles, fish, birds and some farm animals. For more details see the services page or contact me for a chat about specific needs.
Q: What areas do you cover?
A: I provide dog walking and pet sitting services across areas local to Sedgefield, Winterton, Fishburn, Bishop Middleham and all the places in-between
Q: What are your prices?
A: For price details please see the prices page.
Q: How do you deal with security?
A: Keys are kept safe, secure and separated from your personal information to avoid identification. Your personal information will not be passed on to third parties. If in the unlikely event of lost leys I would notify you straight away and contact the insurers (I am insured for key loss)
Q: What do you do in case of an emergency?
A: As part of the free consultation visit, I will take emergency contact details including your named vet. If an emergency occurs I would alert you and your named contact immediately, while taking appropriate action.
Q: What if my dog doesn't get on with other dogs?
A: I always try to ensure compatibility when selecting for group walks. I will keep you informed of any issues and where possible arrange 1-1 walks if required.
Q: I only need a few walks every now and then, is that ok?
A: Yes, that's fine. As long as I have availability, I can be flexible for most requirements. The more notice you give me, the more likely I can accommodate your needs.
Q: Can you administer pet's medicine?
A: As long as you can provide me with written instructions and confirmation of consent, I am more than happy to administer medication for your pet.